How can we help?

There are many ways to fund your Stake account.

1. Bank transfer
2. Debit card/Credit card
3. Google Pay/Apple Pay

How do I deposit on Stake via bank transfer?

On the Stake app

1. Head to either your Wall St or AUS dashboard in the ‘Invest’ tab and tap on the ‘Add’ button located next to your buying power
2. Input the desired deposit amount
3. Select ‘Bank transfer’ from the payment options (located next to ‘Deposit with’)
4. Select your preferred deposit speed if funding Wall St
5. You’ll then be provided with the bank account details to use when making the payment from your banking institution
6. Once you’ve submitted the transfer from your bank account, you can confirm by tapping ‘I’ve made a transfer’ to finalise your deposit.

On Web

1. Head to either your Wall St or AUS dashboard in the Invest tab and click on ‘Add Funds’ > ‘AUD/USD Balance’ or click through to your Balances page via the Wallet icon on the top-right of your screen.
2. Input the desired deposit amount
3. Select ‘Bank transfer’ from the payment options (located next to ‘Deposit with’)
4. Select your preferred deposit speed if funding Wall St
5. You’ll then be provided with the bank account details to use when making the payment from your banking institution
6. Once you’ve submitted the transfer from your bank account, you can confirm by tapping ‘I’ve made a transfer’ to finalise your deposit.

Please note that when making a bank transfer, you must enter the correct BSB, Account Number and Account Name. The incoming Account Number for Stake deposits is unique to you, so there’s no requirement for a Description or Reference.

How do I fund using a debit/credit card?

On the Stake app

1. Head to either your Wall St or AUS dashboard and tap on the ‘Add’ button located next to your buying power
2. Input the desired deposit amount
3. Select Debit/Credit card from the payment options (located next to ‘Deposit with’) and your preferred deposit speed if funding Wall St
4. Enter card details (you can save these details for future fundings)
5. Confirm your deposit.

On web

1. Head to your Dashboard and click ‘Add Funds’ and select either ‘AUD Balance’ or ‘USD Balance’. You can also click through to your Balances page via the Wallet icon on the top-right of your screen.
2. Input the deposit amount
3. Select Debit/Credit card from the payment options (located next to ‘Deposit with’) and your preferred deposit speed if funding Wall St
4. Enter card details (you can save these details for future fundings)
5. Confirm your deposit.

How do I fund using Google Pay or Apple Pay?

On the Stake app

1. Head to either your Wall St or AUS dashboard and tap the ‘Add’ button located next to your buying power
2. Input the deposit amount
3. Select Google Pay or Apple Pay from the payment options (located next to ‘Deposit with’) and your preferred deposit speed if funding Wall St
4. Follow the prompts to confirm your deposit

On web

1. Head to your Dashboard and click ‘Add Funds’ and select either ‘AUD Balance’ or ‘USD Balance’.
2. You can also click through to your Balances page via the Wallet icon on the top-right of your screen.
3. Input the deposit amount
4. Select Google Pay or Apple Pay from the payment options (located next to ‘Deposit with’) and your preferred deposit speed if funding Wall St
5. Follow the prompts to confirm your deposit.

Considerations

• Stake does not support third-party deposits. This is in accordance with our Terms and Conditions and applicable Anti-Money Laundering and Counter Terrorism (AML/CTF) Financing laws. Please ensure that your name on the remitting account precisely matches the Stake account holder's name.
  
  
• You'll be able to withdraw or transfer your funds once the original deposit has been fully processed and settled in our system. This process typically takes 1-2 business days.
  
  
• To support a transaction made on Stake, you may be asked to provide additional documentation, information or payment receipts and confirmations. We can only release your funds once we've received and verified any additional documents we've asked for. This is to ensure the security of your funds and prevent fraudulent or unauthorised behaviour.
  
  
• Like all regulated financial service providers, to uphold regulatory standards and safeguard your funds, Stake or our Service Partners may, at times, place restrictions on deposits or withdrawals. This helps us ensure that all transactions are legitimate and that your account remains protected. If you have further questions regarding this, you can get in touch with our support team here.
  
  
• Stake does not support BPAY, AMEX, international wires, in-person branch transfers (i.e. Cash Deposits) or cheque payments.
  
  
• Processing fees: Credit card deposits incur a 2.5% processing fee. Debit card deposits incur a 0.5% processing fee.

If you have further questions, please reach out to our support team here.