How can we help?
Get Started
Funding & Withdrawal
Funding
Payment card errors
Transferring funds between Wall St and AUS
Funding timeframes
Funding mistakes
Funding fees
Maximum funding amounts
Unsupported funding methods
Direct USD deposits and withdrawals
Adding funds using debit or credit card
Adding funds using Google or Apple Pay
Adding and updating funding cards
Investing & Trading
Order types and execution
Trade confirmations
Fractional shares
Expiry instructions
Wall St trade settlement timeframes
Wall St brokerage fees
Wall St extended hours orders
Order types
Stake AUS limit orders
Stake AUS market orders
Stake AUS stop orders
Stake AUS trade settlement timeframes
Stake AUS brokerage fee
Buying and selling shares
Order types
Amending and cancelling orders
Trading hours and market calendars
Order rejections and halts
Dividends, corporate actions and share splits
Stock split
Share purchase plans
Wall St dividend payments
Wall St stakeholder voting
Wall St delisting of securities
Stake AUS dividend payments
Stake AUS dividend variances
Stake AUS shareholder voting
Stake AUS delisting of securities
Stake AUS rights issues
Dividend reinvestment plans
Corporate actions
Changes in share quantity
Placeholder ticker
Consideration types
Instruments
Markets and rules
Wall St general regulatory requirements
Wall St pre-trade filters
Wall St regulatory fees
Stake AUS general regulatory requirements
Stake AUS pre-trade filters
Stake AUS minimum and maximum trade amounts
Cboe
Wall St pattern day trading
Market integrity: things to consider before placing orders
Wall St day trade counter
Wall St day trade calls
Portfolio Transfers
Incoming Portfolio Transfers
Outgoing Portfolio Transfers
Rewards
Portfolio Transfer Reward
Referral Reward
Products & Features
Stake Super
Setting up your SMSF
Super Transfer
Investing with your SMSF
SMSF Management
Insurance
Employer & Personal Contributions
SMSF Fees
Tax
Documentation & Reporting
About Stake Super
Stake Accumulate
About the Stake Accumulate Fund
Investing & managing your investment
Performance updates & statements
Risks, policies & compliance
Account Management
Documents & Statements
Privacy & Security
About Stake
Stake's Mission
Regulatory & Partners
Contact Stake
Account closure
Need help with your Stake account?
At Stake, we prioritise your investing experience. If you're having issues with your portfolio or have questions about your account, our support team is here to help â select âStill need our help?â below to get in touch.
You can also find answers to common questions below, including how to close your Stake account.
Does Stake charge inactivity fees?
No â Stake does not charge inactivity fees nor account keeping fees, regardless of your portfolio size, cash balance or how long youâve been away from the platform. You can take a break from investing anytime without worrying about extra charges.
How to close your Stake account
To close your Stake account, your balance must be completely cleared â this means no securities or cash in the account and no funds owing.
Once your balance is cleared, follow these steps:
In the app
Log in to Stake
Go to Manage > Account > Account details
At the bottom of the screen, tap Close account
Follow the prompts
On desktop
Log in to Stake
Head to your Profile, located on the top-right side(it will be displayed as the first letter of your account name)
Select Accounts
At the bottom of the screen in the right corner, select âClose accountâ
Follow the promptsÂ
What happens next?
Once you request account closure, your account will enter a 14-day pending closure state.
You can reopen your account during this time by simply signing in
If you sign in, youâll need to restart the closure process
After 14 days of inactivity, your account will be permanently closed
Important to know
Download any reports or documents you may need before closing your account â you wonât be able to access them once the account is closed
After closure, you'll no longer have access to historical trades, funding or reporting
Weâll unsubscribe you from marketing and platform-related emails once the process is complete
Some legally required emails may still be sent
Stake may retain certain information as required by law or for legitimate business purposes. All data is handled in accordance with our Privacy Policy.
Â
Did you find this helpful?