How can we help?
Get Started
Funding & Withdrawal
Funding
Buying Power & Cash Balance
Investing & Trading
Markets & Rules
General regulatory requirements
CHESS vs custodial model
Holder identification numbers (HIN)
Acquiring multiple HINs
Securityholder reference numbers (SRN)
Anomalous order threshold (AOT) - price ranges
CBOE (CXA - formerly Chi-X)
Over the counter (OTC) stocks
Circuit breakers & trading halts
Pattern day trading (PDT)
Day trade calls
Regulatory fees
Market opening hours
Orders
Corporate Actions & Dividends
Portfolio Transfers
Incoming Portfolio Transfers
Outgoing Portfolio Transfers
Rewards
Portfolio Transfer Reward
Referral Reward
Products & Features
Stake Black
Enhanced charting features
Recurring deposits
Recurring investments
Stake Super
Setting up your SMSF
Transferring your super
Investing with your SMSF
SMSF Management
Insurance
Employer & Personal Contributions
SMSF Fees
Documentation & Reporting
About Stake Super
Documents & Statements
Privacy & Security
About Stake
Stake's Mission
Regulatory & Partners
Contact Stake
Changing details
You can change most of your details yourself by going to the profile section of your account. Any changes may require two-factor authentication.
On the Stake App:
- Go to More > Profile
- Select your phone number, email, address or other detail that you want to change
- Input the change and confirm
On the Web platform:
- Go to Menu (top right menu icon) > Account
- Under Personal details or Account details, toggle to phone number, email, address or other detail you are wanting to change and click edit
- Input the change and confirm
For name, citizenship or date of birth updates please contact our support team here.
Did you find this helpful?