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Funding & Withdrawal
Funding
Payment card errors
Transferring funds between Wall St and AUS
Funding timeframes
Funding mistakes
Funding fees
Maximum funding amounts
Unsupported funding methods
Direct USD deposits and withdrawals
Adding funds using debit or credit card
Adding funds using Google or Apple Pay
Adding and updating funding cards
Investing & Trading
Order types and execution
Trade confirmations
Fractional shares
Expiry instructions
Wall St trade settlement timeframes
Wall St brokerage fees
Wall St extended hours orders
Order types
Stake AUS limit orders
Stake AUS market orders
Stake AUS stop orders
Stake AUS trade settlement timeframes
Stake AUS brokerage fee
Buying and selling shares
Order types
Amending and cancelling orders
Trading hours and market calendars
Order rejections and halts
Dividends, corporate actions and share splits
Stock split
Share purchase plans
Wall St dividend payments
Wall St stakeholder voting
Wall St delisting of securities
Stake AUS dividend payments
Stake AUS dividend variances
Stake AUS shareholder voting
Stake AUS delisting of securities
Stake AUS rights issues
Dividend reinvestment plans
Corporate actions
Changes in share quantity
Placeholder ticker
Consideration types
Instruments
Markets and rules
Wall St general regulatory requirements
Wall St pre-trade filters
Wall St regulatory fees
Stake AUS general regulatory requirements
Stake AUS pre-trade filters
Stake AUS minimum and maximum trade amounts
Cboe
Wall St pattern day trading
Market integrity: things to consider before placing orders
Wall St day trade counter
Wall St day trade calls
Portfolio Transfers
Incoming Portfolio Transfers
Outgoing Portfolio Transfers
Rewards
Portfolio Transfer Reward
Referral Reward
Products & Features
Stake Super
Setting up your SMSF
Super Transfer
Investing with your SMSF
SMSF Management
Insurance
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SMSF Fees
Tax
Documentation & Reporting
About Stake Super
Stake Accumulate
About the Stake Accumulate Fund
Investing & managing your investment
Performance updates & statements
Risks, policies & compliance
Account Management
Documents & Statements
Privacy & Security
Shares & Funds Security
About Stake
Stake's Mission
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Contact Stake
How do I reset my password?
If you forget your Stake password, resetting it is easy. Follow the steps below to get back into your Stake account:
- Go to hellostake.com or your Stake App on your mobile device
- Select 'Forgot password?' on the app or 'Forgot my password' on the web
- Enter your email address (ensure you’ve selected the right region)
- The password reset code will be sent according to the type of 2FA you have set. For example, SMS, an authenticator app or email.
- Go back to Stake and paste the code in the 'Reset code' box
- Enter a new password in the 'New password' box and confirm this
If you don’t see the code:
Wait a few minutes – delivery can be delayed
Make sure you’ve checked your email inbox, text messages or any authenticator app.
Check your junk or spam folders
Tried all that and still stuck? You’ll need to chat with us so we can help confirm your account and get you logged back in. Our Stake team members are available on +61 2 8294 6149, Monday to Friday (excluding non-trading days) from 9:30am to 4:30pm AEST/AEDT.
If you have any issues accessing your account, please get in touch with us by clicking here.
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