Privacy & security


How do I set up my 2FA?

We strongly recommend enabling two-factor authentication (2FA) to keep your account secure.

Please follow these steps to activate 2FA on your account: 

  • Sign in to trading.hellostake.com (make sure you're on your desktop).
  • Visit your Profile and follow the prompts in the "Advanced Security Settings (2FA)".
  • Download an authenticator app onto your phone, e.g. Google Authenticator or Auth.
  • Scan the QR Code (or enter the 16 digit key) using your authenticator app.
  • Go back to Stake in on your desktop and enter the 6-digit code generated by the authenticator app.
  • If you have any trouble resetting your 2FA, please reach out to the Customer Support Team by clicking here

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