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Funding delays & mistakes
Your deposit could be delayed for several reasons:
- You may have not correctly entered your 10-digit Stake Wall St account number into the Description field of your bank transfer
- Your bank may have placed a 24-hour hold on your first deposit to your USD balance
- You may have mistyped the Account Number: 04-2024-062320-100
- There could be a compliance check, in-line with Anti-Money Laundering legislation
Important information
- Your Stake Wall St account number (beginning with ST) must be included in the ‘Description’ field of your bank transfer. If not, your funds may be returned. It can take up to 30 days for unsuccessful deposits to be returned.
- Some banks have both ‘Description’ and ‘Reference’ fields available – please ensure your 10-digit ST account number is entered in the ‘Description’ field
- Stake does not accept third-party deposits
What happens if I accidentally enter the wrong details?
If you have used the wrong bank details for a deposit, we advise you to inform your bank and request a reversal.
We recommend saving your Stake bank details in your banking address book to minimise risk.
If you have further questions regarding the deposit, you can get in touch with our support team here.
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