How can we help?
Get Started
Sign-Up
Funding & Withdrawal
Investing & Trading
Order types and execution
Trading hours and market calendars
Order rejections and halts
Dividends, corporate actions and share splits
Instruments
Portfolio Transfers
Incoming Portfolio Transfers
Outgoing Portfolio Transfers
Rewards
Sign-Up Reward
Portfolio Transfer Reward
Referral Reward
Products & Features
Enhanced charting features
Widget
Account Management
Documents & Statements
Privacy & Security
About Stake
Stake's Mission
Regulatory & Partners
Contact Stake
Funding mistakes
If you’ve used the wrong bank details for a deposit, contact your bank and request a reversal as soon as possible. If that’s not possible, ask them to initiate a mistaken internet payment process to recall the funds. This process will be handled entirely by your bank.
If funds are transferred to an incorrect account, we’ll make all reasonable efforts to help recover them – but we can’t guarantee they’ll be returned.
To make sure your money lands where it should – and stays secure – always double-check Stake’s bank details in your account before transferring funds. It’s also a good idea to save them in your online banking app to help avoid mistakes and make future deposits easier.
Did you find this helpful?