How can we help?
Funding & Withdrawal
Funding
Adding and updating funding cards
Payment card errors
Transferring funds between Wall St and AUS
Funding timeframes
Funding mistakes
Funding fees
Maximum funding amounts
Unsupported funding methods
Direct USD deposits and withdrawals
Adding funds using debit or credit card
Adding funds using Google or Apple Pay
Investing & Trading
Order types and execution
Trade confirmations
Fractional shares
Expiry instructions
Wall St trade settlement timeframes
Wall St brokerage fees
Wall St extended hours orders
Order types
Stake AUS limit orders
Stake AUS market orders
Stake AUS stop orders
Stake AUS trade settlement timeframes
Stake AUS brokerage fee
Buying and selling shares
Order types
Amending and cancelling orders
Trading hours and market calendars
Order rejections and halts
Dividends, corporate actions and share splits
Stock split
Share purchase plans
Wall St dividend payments
Wall St stakeholder voting
Wall St delisting of securities
Stake AUS dividend payments
Stake AUS dividend variances
Stake AUS shareholder voting
Stake AUS delisting of securities
Stake AUS rights issues
Dividend reinvestment plans
Corporate actions
Changes in share quantity
Placeholder ticker
Consideration types
Instruments
Markets and rules
Wall St general regulatory requirements
Wall St pre-trade filters
Wall St regulatory fees
Stake AUS general regulatory requirements
Stake AUS pre-trade filters
Stake AUS minimum and maximum trade amounts
Cboe
Wall St pattern day trading
Market integrity: things to consider before placing orders
Wall St day trade counter
Wall St day trade calls
Portfolio Transfers
Rewards
Portfolio Transfer Reward
Referral Reward
Products & Features
Stake Black
Performance chart (Beta)
Enhanced charting features
Widget
Stake Super
Setting up your SMSF
Super Transfer
Investing with your SMSF
SMSF Management
Insurance
Employer & Personal Contributions
SMSF Fees
Tax
Documentation & Reporting
About Stake Super
Stake Accumulate
About the Stake Accumulate Fund
Investing & managing your investment
Performance updates & statements
Risks, policies & compliance
Account Management
Updating Personal Details
Account Closure
Documents & Statements
Privacy & Security
About Stake
Stake's Mission
Regulatory & Partners
Contact Stake
Verifying ID during sign up
To verify your Stake account, you’ll need to upload one of the following valid government-issued photo IDs:
Australian driver’s licence (front and back)
Passport (Australian or international)
You’ll also need to provide a document that verifies your residential address:
Bank statement or proof of account balance
Utility bills (e.g. energy, gas, electric, water, satellite television, landline phone bill, internet – mobile bills aren’t accepted)
Driver’s licence (we can accept the back of your licence as proof of address when you also upload the front)
Please make sure:
All four corners of the document are visible
The text is clear and not cropped
It’s dated within the last 3 months
Verification usually takes a few minutes. If we need more info, we’ll let you know.
Didn’t get verified right away? You might want to check if your ID is expired or missing key info. Check your emails or on App messages, we’ll provide an update on what you’ll need to do next.
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