Twilio
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T&Cs applyAbout TWLO
Twilio Inc. provides a customer engagement platform to build direct, personalized relationships with their customers everywhere in the world. Its platform provides developers with tools to build, scale, and deploy real-time communications within software applications. Its segments include Twilio Communications (Communications) and Twilio Segment (Segment). The Communications segment consists of a variety of application programming interfaces (APIs) and software solutions to optimize communications between its customers and their end users. Its key offerings in its Communications segment include Messaging, Voice, Email (includes Marketing Campaigns), Flex and User Authentication and Identity. Its Twilio Flex is a digital engagement center for the entire customer journey. Twilio Segment is a customer data platform that provides businesses with the tools to harness the power of contextual data by unifying real-time information collected throughout each customer’s journey into a profile.
Find out what a historical investment in Twilio would be worth today using our TWLO stock calculator.
$16.14B
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0.00%
2.78M
$111.64
$108.58
$110.32
$151.95
$52.51
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Open an accountWhat is Twilio and what does it do?
These days we expect to interact with businesses at all the right moments, through all the right channels. Twilio helps companies meet and exceed those expectations.
Based in San Francisco, California, Twilio is a customer engagement platform and leader in the CPaaS (Communications Platform as a Service) market.
The company aims to make it “easy for every organisation to build meaningful interactions with customers on the channels they prefer.”
The Twilio platform lets developers build, scale and operate real-time customer engagement within software applications on the cloud. As the platform’s APIs allow for voice, message, video and email interactions, businesses can create personalised experiences for their customers.
Behind the scenes, Twilio also bridges its software with traditional telephony networks.
Twilio is currently used by hundreds of thousands of businesses across the financial services, retail, hospitality, healthcare and real estate industries. Some of these businesses include ING, TransferWise, Mercado Libre, eBay, Airbnb, Deliveroo, Philips, Rently and HomeFinder.
Over ten million developers work with Twilio’s APIs around the world.
How does Twilio earn revenue?
Twilio does not earn revenue through subscription fees, plans or contracts as it runs on a usage-based revenue model.
Developers begin building programs with full access to Twilio’s APIs for free. If a business and its developers decide they want to move forward with Twilio, they pay Twilio based solely on usage.
Twilio’s revenue grows even more as developers increase and extend the usage of Twilio products and/or adopt more products.
When was Twilio's IPO?
Twilio went public on the New York Stock Exchange on 23 June, 2016.
Is Twilio profitable?
No, Twilio is not profitable. By their own admission, Twilio has “a history of losses and may not achieve or sustain profitability in the future.”
The company’s net income sank deeper into the red with negative US$307m, US$491m and US$1b for FY2019, FY2020 and FY2021 respectively.
As of 31 December 31st 2021, Twilio has accumulated a deficit of $2.1 billion.
When does Twilio report earnings?
Twilio usually reports on a quarterly basis in May for Q1, July or August for Q2, October for Q3 and February the following year for Q4.
Q4 is also when they release their annual reports.
Is TWLO stock a buy?
Investor sentiment has largely been negative for the past year. Since the TWLO stock price high of over US$430 in February 2021, the stock has dropped more than 60% to a 52-week low of US$123.05 in March 2022.
Some investors blame an inflationary economic environment and geopolitical tensions but the company has never been profitable. It may even continue to lose money for the foreseeable future.
For other investors, the drop in valuation is an opportunity. These investors have their eyes on the company’s rising revenue due to the company’s recent acquisition of SendGrid, Zipwhip and Segment.
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This is not financial product advice nor a recommendation to invest in the securities listed. Past performance is not a reliable indicator of future performance. As always, do your own research and consider seeking financial, legal and taxation advice before investing. No representation is made as to the timeliness, reliability, accuracy or completeness of the market data provided.
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