TeleTech Holdings Inc
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TTEC Holdings, Inc. is a customer experience (CX) technology and services company. It also provides tolling and transportation. It operates through two segments: TTEC Digital and TTEC Engage. TTEC Digital segment is engaged in designing, building, and operating robust digital experiences for clients and its customers through the contextual integration and orchestration of customer relationship management (CRM), data, analytics, customer experience as a service (CXaaS) technology, and intelligent automation. The TTEC Engage segment provides the digitally enabled CX managed services and delivers omnichannel customer care, technical support, order fulfillment, customer acquisition, growth, and retention services with industry specialization and CX capabilities for its brands. Its TTEC Engage segment also delivers digitally enabled back office and industry-specific specialty services, including artificial intelligence (AI) operations, content moderation, and fraud management services.
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