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LivePerson, Inc. is a conversational artificial intelligence (AI) company. The Company operates through two segments: Business and Consumer. The Business segment enables brands to leverage the Conversational Cloud’s intelligence engine to connect with consumers through an integrated suite of mobile and online business messaging technologies. The Consumer segment facilitates online transactions between experts and users seeking information and knowledge for a fee via mobile and online messaging. Its business solutions offerings include The Conversational Cloud, LivePerson’s Conversational AI, WildHealth, e-Bot7, Tenfold, and VoiceBase. Its consumer services offering is an online marketplace that connects experts who provide information and knowledge for a fee via mobile and online messaging with users. The Company’s mobile and online messaging solutions are targeted at business executives whose primary responsibility is optimization of customer care, sales, and marketing.
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