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Two-factor authentication (2FA)

How do I set up 2FA?

When you open a Stake account, it's important to keep it as safe as possible. During sign-up you’ll be prompted to enter and confirm your mobile number, so we can send you a code whenever you log into your account. 

We recommend upgrading from two-factor authentication (2FA) using your mobile number (via SMS) to 2FA via an authenticator app.

Here’s how:

  • Log in to Stake App or Web 
  • On App, Go to More > Settings > Security > Account verification OR on Web, Go to Menu (top right) > Account > Security
  • Download an authenticator app onto your phone (like Google Authenticator or Authy) 
  • On your authenticator app, add a new account
  • Scan the QR Code (or enter the 16-digit key) 
  • Go back to Stake and enter the code generated on your app


How do I disable my 2FA?

If you have lost access to the device that contains your two-factor authentication (2FA) and need to have this changed in order to access your account, please get in touch with support immediately here

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Stake is the trading name of Hellostake Limited, a company registered in England and Wales (Company no. 11676409). Hellostake Limited is authorised and regulated by the UK Financial Conduct Authority under the Firm Reference Number 830771. Registered address: 85 Great Portland Street, London, W1W 7LT, United Kingdom.

When you invest, your capital is at risk.

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