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When you invest, your capital is at risk.

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Two-factor authentication (2FA)

How do I set up 2FA?

When you open a Stake account, it's important to keep it as safe as possible. During sign-up you’ll be prompted to enter and confirm your mobile number, so we can send you a code whenever you log into your account. 

We recommend upgrading from two-factor authentication (2FA) using your mobile number (via SMS) to 2FA via an authenticator app.

Here’s how:

  • Log in to Stake App or Web 
  • On App, Go to More > Settings > Security > Account verification OR on Web, Go to Menu (top right) > Account > Security
  • Download an authenticator app onto your phone (like Google Authenticator or Authy) 
  • On your authenticator app, add a new account
  • Scan the QR Code (or enter the 16-digit key) 
  • Go back to Stake and enter the code generated on your app

 

How do I disable my 2FA?

If you have lost access to the device that contains your two-factor authentication (2FA) and need to have this changed in order to access your account, please get in touch with support immediately here


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Stake is the trading name of Hellostake Limited, a company registered in England and Wales (Company no. 11676409). Hellostake Limited is authorised and regulated by the UK Financial Conduct Authority under the Firm Reference Number 830771. Registered address: 85 Great Portland Street, London, W1W 7LT, United Kingdom.

When you invest, your capital is at risk.

The value of your investments can go down as well as up and you may receive back less than your original investment. Any advice is of a general nature only. As investments carry risk, before making any investment decision, please consider if it’s right for you and seek appropriate independent taxation and legal advice. The information on our website or our mobile application is not intended to be an inducement, offer or solicitation to anyone in any jurisdiction in which Stake is not regulated or able to market its services.

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