When you invest, your capital is at risk.

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Funding delays & mistakes

Your deposit could be delayed for several reasons: 

  • You may have not correctly entered your 10-digit Stake Wall St account number into the Description field of your bank transfer
  • You may have mistyped the Account Number or Sort Code
  • There could be a compliance check, in-line with Anti-Money Laundering legislation 

Important information

  • Your Stake Wall St account number (beginning with ST) must be included in the ‘Description’ field of your bank transfer. If not, your funds may be returned. It can take up to 30 days for unsuccessful deposits to be returned.
  • Some banks have both ‘Description’ and ‘Reference’ fields available – please ensure your 10-digit ST account number is entered in the ‘Description’ field
  • Stake does not accept third-party deposits

If you think the above does not apply to your deposit, please click here to get in touch with our support team. 


What happens if I accidentally enter the wrong details?

If you have used the wrong bank details for a deposit, we advise you to inform your bank and request a reversal.

We recommend saving your Stake bank details in your banking address book to minimise risk.

If you have further questions regarding the deposit, you can get in touch with our support team here.

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Stake is the trading name of Hellostake Limited, a company registered in England and Wales (Company no. 11676409). Hellostake Limited is authorised and regulated by the UK Financial Conduct Authority under the Firm Reference Number 830771. Registered address: 85 Great Portland Street, London, W1W 7LT, United Kingdom.

When you invest, your capital is at risk.

The value of your investments can go down as well as up and you may receive back less than your original investment. Any advice is of a general nature only. As investments carry risk, before making any investment decision, please consider if it’s right for you and seek appropriate independent taxation and legal advice. The information on our website or our mobile application is not intended to be an inducement, offer or solicitation to anyone in any jurisdiction in which Stake is not regulated or able to market its services.

At Stake, we’re focused on giving you a better investing experience but we don’t take into account your personal objectives, circumstances or financial needs. Please view ourTerms & Conditions,Privacy PolicyandDisclaimers before deciding to use or invest on Stake. By using the Stake website or service in any way, you agree to our Privacy Policy and Terms & Conditions. All financial products involve risk and you should ensure you understand the risks involved as certain financial products may not be suitable to everyone. Past performance of any product described on this website is not a reliable indication of future performance

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