When you invest, your capital is at risk.

How can we help?

Account closure

At Stake, we prioritise your investing experience with the platform. If you are currently experiencing issues with your portfolio and would like assistance or if you have questions about your account – please get in touch with our support team here

See below for answers to some common questions as well as steps on how to delete your Stake account.

Is there a feature missing you would like to see?

Your input allows us to continue delivering features our investors want. If there are investing tools or trading features you would love to see on Stake, you can let us know here

What does Stake charge for brokerage?

Here are some helpful resources that may address concerns surrounding Stake’s fees and charges.

Fees: We keep brokerage fees simple and transparent with US$3 brokerage on any trade up to US$30k and 0.01% on trades over US$30k. Compare Stake with other investment platforms on our pricing page.

With Stake Rewards you can earn extra stock simply by referring new people to Stake. 

Does Stake charge inactivity fees?

Stake does not charge inactivity fees regardless of portfolio size, cash balance or time spent away from the platform. This means that if you want to take a break from investing, you can do so without the fear of additional fees. 

Steps on how to close Stake accounts

To close your Stake account, you’ll need to have no securities or cash in it.  We cannot close accounts with any funds in them or with any funds owing.

Once you have no balances in your account, simply follow these steps: 

On the Stake app

  • Go to More > Your Accounts
  • At the bottom of the screen, select ‘Close account’
  • Follow the prompts and your account will be closed 

On desktop 

  • Go to Menu icon (top right)  > Account
  • At the bottom of the screen on the right corner, select ‘Close account’

When we receive your request through email, we'll close your account and unsubscribe you from ongoing correspondence (marketing or otherwise). You may still receive marketing material until the request is fully completed.  Please note that we may retain certain information for a certain period as required by law or for legitimate business purposes, and you may still receive legally required correspondence.

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Stake is the trading name of Hellostake Limited, a company registered in England and Wales (Company no. 11676409). Hellostake Limited is authorised and regulated by the UK Financial Conduct Authority under the Firm Reference Number 830771. Registered address: 85 Great Portland Street, London, W1W 7LT, United Kingdom.

When you invest, your capital is at risk.

The value of your investments can go down as well as up and you may receive back less than your original investment. Any advice is of a general nature only. As investments carry risk, before making any investment decision, please consider if it’s right for you and seek appropriate independent taxation and legal advice. The information on our website or our mobile application is not intended to be an inducement, offer or solicitation to anyone in any jurisdiction in which Stake is not regulated or able to market its services.

At Stake, we’re focused on giving you a better investing experience but we don’t take into account your personal objectives, circumstances or financial needs. Please view ourTerms & Conditions,Privacy PolicyandDisclaimers before deciding to use or invest on Stake. By using the Stake website or service in any way, you agree to our Privacy Policy and Terms & Conditions. All financial products involve risk and you should ensure you understand the risks involved as certain financial products may not be suitable to everyone. Past performance of any product described on this website is not a reliable indication of future performance

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