Stakeshop Pty Ltd
ACN 610 105 505
This Policy is in accordance with the Australian Privacy Principles (https://www.oaic.gov.au/agencies-and-organisations/guides/app-quick-reference-tool).
Personal information includes information or an opinion about an individual that is reasonably identifiable. For example, this may include your name, age, gender, postcode and contact details. It may also include financial information, including your credit card information.
What personal information do we collect?
We may collect the following types of personal information:
Interact with our sites, services, content and advertising; or
Invest in our business or enquire as to a potential purchase in our business.
Why do we collect, use and disclose your personal information?
We may collect, hold, use and disclose your personal information for the following purposes:
Do we use your personal information for direct marketing?
To whom do we disclose your personal information?
Disclosure of personal information internationally
To provide you with the services, we may disclose personal information internationally to any of our partners, including but not limited to our US Broker-Dealer (DriveWealth) located in the United States of America and to any regulatory bodies as required by law.
When you provide your personal information to us, you consent to the disclosure of your information outside of Australia and acknowledge that we are not required to ensure that overseas recipients handle that personal information in compliance with Australian privacy laws. We will, however, take reasonable steps to ensure that any overseas recipient will deal with such personal information in a way that is consistent with the Australian Privacy Principles.
The data we collect from you may be transferred to and stored somewhere outside Australia if we have specific agreements and/or due diligence in place. In certain circumstances it may also be processed by staff outside of Australia and those who work for us or a select third party.
Using our website and cookies
We may collect personal information about you when you use and access our website or mobile application.
While we do not use browsing information to identify you personally, we may record certain information about your use of our website, such as which pages you visit, the time and date of your visit and the internet protocol address assigned to your computer.
We may also use ‘cookies’ or other similar tracking technologies on our website that help us track your website usage and remember your preferences. Cookies are small files that store information on your computer, TV, mobile phone or other device. They enable the entity that put the cookie on your device to recognise you across different websites, services, devices and/or browsing sessions. You can disable cookies through your internet browser but our websites may not work as intended for you if you do so.
We may hold your personal information in either electronic or hard copy form. We take reasonable steps to protect your personal information from misuse, interference and loss, as well as unauthorised access, modification or disclosure and we use a number of physical, administrative, personnel and technical measures to protect your personal information. For example, we encrypt all data and have stored in secured facilities. However, we cannot guarantee the security of your personal information.
Accessing or correcting your personal information
You can access the personal information we hold about you by updating your profile on Stake. Sometimes, we may not be able to provide you with access to all of your personal information and, where this is the case, we will tell you why. We may also need to verify your identity when you request your personal information.
If you think that any personal information we hold about you is inaccurate, please contact us and we will take reasonable steps to ensure that it is corrected.
Depending on where you or your data resides you may have certain rights and protections under the law regarding the processing of your personal data. For example, you may also have the right to object to, or request that we restrict, certain processing and in some circumstances to obtain a copy of the personal information in machine readable format.
You have the right to access personal data we hold about you and to ask that your personal data be updated, corrected, erased, or transferred. You may also have the right to object to, or request that we restrict, certain processing. If you would like to exercise any of these rights, you can log into your account or emailing us at email@example.com. If you wish to delete or deactivate your account, please note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.
For New Zealand resident customers
Stake complies with the New Zealand Privacy Act 1993 when dealing with your personal information. This policy does not limit or exclude any of your rights under that Act. If you wish to seek further information on the Act, see www.privacy.org.nz.
Making a complaint
If you think we have breached the Privacy Act, or you wish to make a complaint about the way we have handled your personal information, you can contact us at firstname.lastname@example.org
Please include your name, email address and/or telephone number and clearly describe your complaint. We will acknowledge your complaint and respond to you regarding your complaint within a reasonable period of time. If you think that we have failed to resolve the complaint satisfactorily, you can telephone the Office of the Australian Information Commissioner on hotline 1300 363 992 (Australia).
Effective: 17 May 2019
Stakeshop Pty Ltd, trading as Stake, ACN 610105505, is an authorised representative (Authorised Representative No. 1241398) of Sanlam Private Wealth Pty Ltd (Australian Financial Services Licence No. 337927).
Stakeshop Pty Ltd is registered as an overseas company in New Zealand (NZBN: 9429047452152).
The information on our website or our mobile application is not intended to be an inducement, offer or solicitation to anyone outside of Australia or in any jurisdiction in which Stake is not regulated or able to market its services.
At Stake, we’re focused on giving you a better investing experience but we don’t take into account your personal objectives, circumstances or financial needs. Any advice is of a general nature only. As investments carry risk, before making any investment decision, please consider if it’s right for you and seek appropriate taxation and legal advice.
All financial products involve risk and you should ensure you understand the risks involved as certain financial products may not be suitable to everyone. Past performance of any product described on this website is not a reliable indication of future performance.
For New Zealand resident customers, the following also applies: The content provided on our website or mobile application is for general information purposes only and is not intended to constitute financial advice for the purposes of the Financial Advisers Act 2008 or the Financial Markets Conduct Act 2013, or an invitation or an offer to buy or sell any financial product or security.
To the extent you require further information about the relevant New Zealand legislation that may apply, or require specific advice, please contact your legal and/or financial adviser (as appropriate).
Stake is a registered trademark under classes 9 and 36 (Australia)
Copyright © 2019 Stake. All rights reserved.