Does my bank support POLi?

When using POLi, you are safely logging into your bank account to make a bank transfer directly to Stake. All your security features of your bank account apply, including second-factor authentication and any transaction limits you have set up. 

With POLi, a pop-up will appear that asks you for your bank credentials. Once provided, POLi pre-populates the payment form with the details to make a direct transfer to Stake through our FX partner

As you are securely accessing your bank, if you have second-factor authentication set up at your bank, you will be required to confirm your transfer - this adds another layer of security to your transaction. Similarly, any limits set up at your bank will apply. You should check this with your bank if you run into any issues.

About POLi

POLi is an Australia Post company that allows you to access your regular bank and savings account from Stake's website. POLi provides consumers with a convenient and affordable method of payment by simply accessing their original bank site via the POLi servers. 

POLi is widely recognised and used at many notable companies including Qantas, Facebook, Microsoft, Air New Zealand, Victoria's Secret and more.

Banks available on POLi

The following banks are available on POLi:

  • ANZ
  • BOQ
  • Bankwest
  • Bendigo Bank
  • Citibank
  • Commonwealth Bank
  • CUA
  • IMB Building Society
  • NAB
  • Newcastle Permanent
  • Suncorp (under maintenance)

POLi outages

If you're having trouble using POLi to fund your account, you can head to the link below to check if there are any operational issues.

https://polipayments.statuspage.io

If you have any trouble, please reach out to the Stake Support Team with a copy of your transaction receipt.

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