How do I close my Stake AUS account?

To close your Stake account, you will need to have no securities or cash in your account. We cannot close accounts with any funds in them or with any funds owing.

Once you have no balances or securities in your account, simply go to your app and follow these steps: 

• Click the person icon in the menubar
• Click accounts
• At the bottom of the screen click close account  
• Click next 
• Follow the prompts and your account will be closed 

Once you request to close your account it will be placed under a pending closure state for 14 days. During this time you will be able to reopen your account simply by signing in again. After these 14 days, your account will be permanently closed. 

Once these 14 days expire your account will be permanently deleted and you will no longer have access to your account information, including historical trades, funding and reporting. We suggest downloading all required reports and documents prior to closing your account.

When we receive your request through email, we'll close your account and also unsubscribe you from ongoing correspondence (marketing or otherwise). This process takes up to 7 days, due to regulatory requirements in the US. To unsubscribe straight away, you can enter your email address here.